Developing Effective Standard Operating Procedures This article reviews the benefits of standard operating procedures, gives suggestions for organizing your SOP development effort, lists the steps in developing SOPs, identifies the uses of SOPs and outlines considerations for determining the format and level of detail they should contain. (Publication Date 02/03)
By David Grusenmeyer.

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Self-Facilitated Communication
By David Grusenmeyer, Lisa Flachs. (Publication Date 09/02)

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Encouraging Top Performance  
By David Grusenmeyer.  (Publication Date 01/00).

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Employee Loyalty  
By David Grusenmeyer.  (Publication Date 01/00).

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Defusing Arguments and Disagreements  
By David Grusenmeyer.  (Publication Date 01/00).

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Motivating When Jobs Are Dull  
By David Grusenmeyer.  (Publication Date 01/00).

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Managing A Workforce - Keep'em Trained
By David Grusenmeyer.  (Publication Date 5/99).

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Managing a Workforce - Delegate for better performance 
By David Grusenmeyer.  (Publication Date 5/99).

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Managing a Workforce - Collect ideas to improve your farm 
By David Grusenmeyer.  (Publication Date 5/99).

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Managing a Workforce - Maintain a Positive Atmosphere 
By David Grusenmeyer.  (Publication Date 5/99).

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Managing a Workforce - Read Your Employees  
By David Grusenmeyer.  (Publication Date 5/99).

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Managing a Workforce - Take care of your closest customers
By David Grusenmeyer.  (Publication Date 5/99).

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Encouraging Top Performance  
By David Grusenmeyer.  (Publication Date 01/00).

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Employee Loyalty  
By David Grusenmeyer.  (Publication Date 01/00).

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Defusing Arguments and Disagreements  
By David Grusenmeyer.  (Publication Date 01/00).

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Motivating When Jobs Are Dull  
By David Grusenmeyer.  (Publication Date 01/00).

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Managing A Workforce - Keep'em Trained  
By David Grusenmeyer.  (Publication Date 5/99).

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Managing a Workforce - Delegate for better performance  
By David Grusenmeyer.  (Publication Date 5/99).

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Managing a Workforce - Collect ideas to improve your farm 
By David Grusenmeyer.  (Publication Date 5/99).

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Managing a Workforce - Maintain a Positive Atmosphere 
By David Grusenmeyer.  (Publication Date 5/99)

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Managing a Workforce - Read Your Employees  
By David Grusenmeyer.  (Publication Date 5/99).

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Managing a Workforce - Take care of your closest customers 
By David Grusenmeyer.  (Publication Date 5/99).

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Northeast Dairy - The Manager

December 2004

Steep learning curve — Whether you've employed Hispanic workers for years or days, there is much to learn about working effectively with this workforce
By David Grusenmeyer

The high price of missed cultural cues — Speaking the language without understanding the culture can make you a fluent fool
By David Grusenmeyer

Empowered training improves performance — Training programs that show "why" and "what if" can move Hispanic employees to positions that demand more expertise
By Terry L. Batchelder

Stepping up to the plate
By Eleanor Jacobs

Magic words: My calves
By Terry Batchelder

Hire right and train well
By Cathy Wickswat

Successfully melding language and cultures
By Meg Gaige

In-depth look at Hispanics on dairies — Survey of 11 immigrant employees shows their desire to improve job skills on dairies
By David Grusenmeyer and Thomas Maloney

To their good health — As an employeer, you have a responsibility to ensure your Hispanic employees access health care when they need it
by Richard Stup and Miguel Saviroff

Language skill open opportunities — Study shows communication challenges create barriers for Spanish-speaking employees and their employers
By Max J. Pfeffer and Pilar Parra

Put together working together — A field of opportunity can grow when dairies work together to resolve problems that keep them from meeting business and personal goals
By John Hanchar

Should you do business together? These three steps help you evaluate whether or not a joint business venture is your best route to a secure future.
By Steve Richards and Stuart Smith

Talk the talk — Communicate to make business arrangements work
By David Grusenmeyer

Simple is often best — Undertake a business arrangement that fits your plans and meets your goals
By Steve Richards

Get it in writing — Formulate your business venture by writing a well-drafted document
By Jeffrey M. Fetter

TLC for joint business arrangements — Drawing up a joint agreement may be the easies part. Monitoring its performance requires time, effort and tender loving care.
By Jason Karszes

Got a problem? A strategic alliance just may be the perfect solution, as was the case for these two dairies
By Steve Richards

June 2003

Solve multicultural conflicts Here's a plan to improve community acceptance of foreign workers on your dairy
By David Grusenmeyer

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December 2002

Five steps to wise career planning - You can spare yourself the agony of being stuck in a job you hate by using a career planning strategy
By David Grusenmeyer

Brand you: Building a personal reputation - Companies spend millions of dollars to build a brand name and image. As a potential employee, you need a brand image too.
By David Grusenmeyer

Cutting a career swath - Five agribusiness people talk about how - and why - they got to where they are today, and what's required to be successful.
By Jason Karszes and Eleanor Jacobs

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October 2002

Lives depend on properly trained equipment operators - Don't have time to train equipment operators? Do you have time to repair damaged machines, deal with workers' compensation claims or replace an employee
By Dave Grusenmeyer

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April 2002

Need Help? - Many dairy producers will hire consultants to prepare environmental management plans and to assist with implementation. Here's help to pick the right professional.
by Peter Wright, Curt Gooch, and Karl Czymmek

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February 2002

Motivate people to perform - Biosecurity plans are only as good as the people who put them in place and those who carry them out
By Dave Grusenmeyer and Rich Stup

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December 2001

Take a bite out of labor costs - When evaluating your replacement program, look closely at labor efficiency
By Terry Batchelder

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October 2001

Experts cut through the confusion of business transfers - Analysis and advisory teams bring expertise to the table when families sit down to transfer their dairy business
By John Conway and Jason Karszes

Managers aren't born. They're made. Transforming the younger generation from the owner's kid to a dairy business manager takes time and training
By Bob Milligan and David Grusenmeyer

I hear what you're saying - Family communications must be strong to make dairy business transitions successful
By Cathleen Sheils

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August 2001

You owe it to yourself to be an environmentalist - The future of the dairy industry depends upon many things - sound business management, good milk prices and a progressive labor force, to name a few. Just as importand is each producer's environmental stewardship.
By Lee Telega

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June 2001

The world of work isn't business as usual - Changes in the workplace force dairy businesses to adjust their human resource management practices if they want to hire the best
By Thomas Maloney and David Grusenmeyer

Help employees be all they can be - Employees who work efficiently and effectively add to your dairy's bottom line. You can put more dollars there by calculating labor efficiencies and setting goals.
By Wayne Knoblauch, Steve Richards and Jason Karszes

Production scheduling for top performance
By Steve Richards

Sell your business as a place to work - Dairy producers offer value added options to attract and retain employees
By Rick LeVitre

When a good employee goes bad - A supervisory style that fits individual employees, effective communication and regular feedback can build postitive attitudes

Young people must earn their management stripes - To bring the prodigal child into a family dairy requires planning, cooperation and communication, especially with employees.
By David Grusenmeyer, Susan Harlow and Eleanor Jacobs

A job in hand is worth two in the bush - Before you fire your boss and walk off the job, speak up and improve your work
By David Grusenmeyer

¡Puedes hablar españo! - It's one thing to know the Spanish word for cow (vaca). It's another thing to be able to communicate with Hispanic employees.
By Vinton Smith

Q & A with Ken Blanchard - In this exclusive interview, management guru Ken Blanchard answers questions about human resource management

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April 2001

Go, team, go - Managers talk about wanting team spirit in their dairy businesses. But do they know what a team is and how to develop one?
By David Grusenmeyer and Eleanor Jacobs

Because you manage doesn't mean you don't work
By David Grusenmeyer and Eleanor Jacobs

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February 2001

Grab ahold of technology — If you plan and prepare for changing technology, it can be an opportunity rather than your worst nightmare
By David Grusenmeyer

Dot com comes to dairying — If you've held off using the wide world of the Internet for your dairy business, fear not. With time and practice, it can be a useful tool.
by Ed Staehr

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December 2000

Employees continue learning — Dairy Manager programs improve middle managers' proficiency and performance
By Terry L. Batchelder

Learn to lead...and to follow — We're all leaders and we all need to be led. The trick is to know when and how best to do both
By David Grusenmeyer

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October 2000

Woe is me — Feeling beaten down? You can keep UP by starting with an attitude check.
By Dave Grusenmeyer

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August 2000

Manage with pizzazz — For a successful fit, match your business approach to your management style
By Eleanor Jacobs

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